Last updated: October 3, 2026

Verutti Lebanon (“Verutti,” “we,” “us,” or “our”) operates verutti-lb.co and the related online store and services. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you browse our website, create an account, place an order, contact us, or otherwise interact with our services.

Our store is powered by Shopify. Shopify and other service providers may process personal information on our behalf in order to provide website, checkout, payment, analytics, security, delivery, and customer-service functionality.

1. Personal Information We Collect

Depending on how you use the store, we may collect:

• Contact information: your name, phone number, billing address, shipping address, delivery details, and email address when provided.
• Order and transaction information: products viewed or purchased, cart activity, order history, discounts, returns or exchange requests, and customer-service history.
• Payment information: payment method, payment status, and transaction-related information required to process your order. Where payment is handled by a third-party payment provider, that provider processes the information required for the transaction. We do not intentionally store complete payment-card credentials on our own systems.
• Account information: login details, saved addresses, preferences, and other information you choose to add to your account.
• Communications: information you provide when you contact us by phone, WhatsApp, website forms, or other support channels.
• Device and usage information: IP address, browser type, device information, cookie identifiers, pages viewed, searches, and interactions with the website.

2. How We Collect Information

We may collect information directly from you, automatically when you use the website, and from service providers that help us operate the store, process orders, provide payment or delivery services, prevent fraud, measure performance, and support marketing activities.

3. How We Use Personal Information

We may use personal information to:

• process, confirm, prepare, and deliver orders;
• communicate with you about an order, delivery, payment, or customer-service request;
• manage customer accounts and saved preferences;
• detect, prevent, and investigate fraud, abuse, or security incidents;
• operate, maintain, analyze, and improve the website and shopping experience;
• send marketing communications where permitted and where any required consent has been provided;
• comply with legal, regulatory, accounting, or enforcement obligations.

4. Cookies and Similar Technologies

We and our service providers may use cookies and similar technologies to operate the website, remember preferences, understand site performance, improve the shopping experience, prevent fraud, and, where permitted, support advertising and marketing.

5. How We Share Personal Information

We may share personal information where reasonably necessary for the purposes described in this policy, including with:

• Shopify, which hosts and powers our online store;
• payment providers and payment-service partners used to process transactions;
• delivery, logistics, and fulfillment providers used to prepare and deliver orders;
• technology, analytics, security, customer-support, and marketing service providers that assist us in operating the business;
• professional advisers or authorities where disclosure is required or permitted by applicable law or is necessary to protect our rights, customers, or business.

We do not sell customer contact lists or personal information for monetary consideration.

6. Shopify

Our online store is hosted by Shopify. Information submitted through the store may be processed by Shopify and its service providers in countries other than Lebanon in order to provide and improve ecommerce, checkout, security, analytics, and related services.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer support, fraud prevention, accounting, record-keeping, dispute resolution, and compliance with applicable legal obligations.

8. Security

We use reasonable administrative and technical measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on applicable law and your circumstances, you may have rights regarding your personal information, including requesting access, correction, or deletion, and objecting to certain processing or marketing communications. We may need to verify your identity before completing a request. Some information may need to be retained where required by law or for legitimate business purposes such as fraud prevention, accounting, or dispute resolution.

You may unsubscribe from promotional communications by using the unsubscribe option included in those messages where available.

10. Children’s Privacy

Our services are not directed to children, and we do not knowingly collect personal information from children in circumstances where parental or guardian consent is required by applicable law.

11. International Data Transfers

Because we use Shopify and other international service providers, personal information may be processed or stored outside Lebanon. Where required, such transfers are handled using appropriate safeguards available under applicable law.

12. Third-Party Links

Our website may contain links to websites or services operated by third parties. Their privacy practices are governed by their own policies, and we are not responsible for their privacy or security practices.

13. Applicable Law

We handle personal information in accordance with applicable privacy and electronic-commerce requirements. In Lebanon, this may include Law No. 81/2018 on Electronic Transactions and Personal Data, as applicable to our activities and processing.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices, or legal requirements. The updated version will be posted on this page with a revised “Last updated” date.

15. Contact Us

If you have a question about this Privacy Policy, our privacy practices, or a request relating to your personal information, you can contact Verutti Lebanon using the details below:

Store Address
Beirut – Al-Janah
Al-Jandolin Roundabout
Allek Center – 4th Floor
Beirut, Lebanon

Business Hours
10:00 AM – 6:00 PM

Phone / WhatsApp
03887654
International: +961 3 887 654