Terms of service
OVERVIEW
Welcome to Verutti Lebanon. The terms “we”, “us” and “our” refer to Verutti Lebanon. Verutti Lebanon operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Verutti Lebanon is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you use the Services. Please read these Terms carefully. By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, you should not use or access the Services.
SECTION 1 - ACCESS AND ACCOUNT
By using the Services, you represent that you are at least the age of majority in your jurisdiction of residence or that you have the legal authority required to use the Services.
To use certain parts of the Services, including placing an order, you may be asked to provide information such as your name, email address, phone number, billing information, payment information, and shipping address. You agree that the information you provide is accurate, current, and complete.
You are responsible for maintaining the confidentiality and security of your account information and for activity carried out through your account.
SECTION 2 - OUR PRODUCTS
We make reasonable efforts to display our products and their characteristics as accurately as possible. However, colors, finishes, proportions, and appearance may vary depending on your screen, device, lighting conditions, photography, or other display settings.
Product descriptions, specifications, prices, availability, and other product information may be updated or corrected at any time without prior notice. We reserve the right to discontinue products or limit quantities where appropriate.
SECTION 3 - ORDERS
When you place an order, you are submitting a request to purchase the selected products. Your order is considered accepted once it has been reviewed and confirmed by Verutti Lebanon.
Payment is handled according to the payment method selected at checkout. Available payment methods may include Cash on Delivery (COD), Wish Money, or other payment methods made available by us from time to time.
For Cash on Delivery orders, our team may contact you to confirm the order and delivery details before dispatch. For Wish Money orders, your order may be prepared after payment has been received and confirmed.
We reserve the right to refuse, cancel, or modify an order where necessary, including in cases of product unavailability, incorrect pricing, suspected fraud, incomplete customer information, or other operational reasons. If we make a material change to or cancel an order, we will attempt to contact you using the details provided at checkout.
Returns and exchanges are subject to our Return and Refund Policy.
SECTION 4 - PRICES AND PAYMENT
Prices, discounts, and promotional offers may change without notice. The price applicable to your purchase is the price shown at the time the order is placed, subject to correction of obvious errors.
Unless otherwise stated, prices do not include charges that may apply separately, such as shipping fees, duties, taxes, or other applicable charges.
You agree to provide accurate and complete billing and payment information where required. Where an electronic or third-party payment method is used, payment processing may also be subject to the terms and policies of the applicable payment provider.
SECTION 5 - SHIPPING AND DELIVERY
Shipping availability, charges, and delivery times are determined according to the delivery options displayed at checkout or otherwise communicated by Verutti Lebanon.
Delivery times are estimates unless expressly stated otherwise. Delays may occur due to courier operations, customer availability, weather, public holidays, address issues, or circumstances outside our reasonable control.
Please ensure that your shipping address and phone number are accurate and that you remain reachable for delivery coordination where necessary.
SECTION 6 - INTELLECTUAL PROPERTY
The Services, including our trademarks, logos, product names, text, graphics, photographs, videos, design elements, and other content, are owned by Verutti Lebanon, its affiliates, or licensors and are protected by applicable intellectual property laws.
You may use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, republish, transmit, sell, or commercially exploit our content without prior written permission from the relevant rights holder.
Verutti Lebanon names, logos, designs, and branding may not be used without prior written authorization. Shopify names, logos, and trademarks remain the property of Shopify and its respective entities.
SECTION 7 - OPTIONAL TOOLS
We may provide access to tools or services offered by third parties. Such tools may be provided on an “as is” and “as available” basis and may be subject to separate terms and privacy policies from their providers.
Your use of third-party tools is at your own discretion and responsibility. We may introduce, modify, or remove such features from time to time.
SECTION 8 - THIRD-PARTY LINKS
The Services may contain links to third-party websites, platforms, or services. We are not responsible for the content, availability, security, privacy practices, or accuracy of third-party services.
If you choose to access a third-party website or service, you do so at your own discretion and should review its applicable terms and privacy policies.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Verutti Lebanon is powered by Shopify, which provides the ecommerce infrastructure used to operate the Services. However, sales made through this store are transactions between you and Verutti Lebanon.
Shopify is not the seller of Verutti Lebanon products and is not responsible for product quality, fulfillment, delivery, returns, refunds, warranties, or customer service relating to purchases made from Verutti Lebanon.
SECTION 10 - PRIVACY
Your personal information is handled in accordance with our Privacy Policy and, where applicable, Shopify’s privacy policies.
You can review Shopify’s Consumer Privacy Policy at https://www.shopify.com/legal/privacy/app-users.
By using the Services, you acknowledge that information may be processed by Shopify and other service providers where necessary to provide ecommerce, payment, delivery, analytics, security, and related services.
SECTION 11 - FEEDBACK AND REVIEWS
If you submit reviews, comments, suggestions, feedback, images, or other content to us, you confirm that you have the right to provide such content and that it does not infringe the rights of others or contain unlawful, misleading, abusive, or harmful material.
You grant us a non-exclusive, worldwide, royalty-free right to use, reproduce, display, adapt, and publish such content for purposes related to operating, promoting, and improving the Services, subject to applicable law.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
From time to time, information on the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, availability, promotions, shipping charges, delivery times, or other information.
We reserve the right to correct such errors, update information, or cancel affected orders where necessary, subject to applicable law.
SECTION 13 - PROHIBITED USES
You may use the Services only for lawful purposes. You may not use the Services to violate applicable laws, infringe intellectual property rights, transmit malicious code, engage in fraud, impersonate another person, interfere with the operation or security of the Services, collect personal information unlawfully, or otherwise misuse the Services.
We reserve the right to restrict or terminate access where we reasonably believe these Terms have been violated.
SECTION 14 - TERMINATION
We may suspend or terminate your access to the Services where reasonably necessary, including where these Terms are breached, fraudulent or abusive activity is suspected, or continued access may create legal, security, or operational risk.
Any provisions that by their nature should survive termination will remain in effect.
SECTION 15 - DISCLAIMER OF WARRANTIES
Except where expressly stated by Verutti Lebanon or required by applicable law, the Services and products are provided on an “as is” and “as available” basis.
Nothing in these Terms excludes or limits any warranty, right, or remedy that cannot lawfully be excluded or limited under applicable consumer protection law.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Verutti Lebanon and its affiliates, employees, agents, contractors, service providers, and licensors will not be liable for indirect, incidental, special, punitive, or consequential losses arising from the use of the Services or products purchased through the Services.
Nothing in these Terms excludes liability that cannot lawfully be excluded.
SECTION 17 - INDEMNIFICATION
You agree to be responsible for losses, claims, or liabilities arising from your unlawful use of the Services, your violation of these Terms, or your infringement of the rights of another person, to the extent permitted by applicable law.
SECTION 18 - SEVERABILITY
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue in full force and effect to the extent permitted by law.
SECTION 19 - WAIVER AND ENTIRE AGREEMENT
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.
These Terms, together with the policies referenced on the Services, constitute the agreement governing your use of the Services, subject to any rights you may have under applicable law.
SECTION 20 - ASSIGNMENT
You may not transfer your rights or obligations under these Terms without our prior written consent. We may transfer or assign our rights or obligations where permitted by applicable law.
SECTION 21 - GOVERNING LAW
These Terms and your use of the Services are governed by the applicable laws of the Lebanese Republic, without limiting any mandatory consumer rights or protections that cannot lawfully be excluded.
Any dispute arising from or relating to these Terms or the Services will be handled by the competent courts or authorities having jurisdiction under applicable law.
SECTION 22 - CHANGES TO THESE TERMS
We may update these Terms from time to time to reflect changes to our Services, policies, legal requirements, or business practices. The updated version will be posted on this page with the applicable effective or updated date where appropriate.
Your continued use of the Services after an update takes effect constitutes acceptance of the revised Terms, except where applicable law requires another form of notice or consent.
SECTION 23 - CONTACT INFORMATION
Questions about these Terms of Service can be directed to Verutti Lebanon using the following contact details:
Store Address
Beirut – Al-Janah
Al-Jandolin Roundabout
Allek Center – 4th Floor
Beirut, Lebanon
Business Hours
10:00 AM – 6:00 PM
Phone / WhatsApp
03887654
From outside Lebanon: +961 3 887 654
